![]() So I can't help out with better business contact. I'm not affiliated with Grau in any way, except as an ordinary user of their software. Once again, thanks so much for taking the time to post a reply. If you happen to have any good contacts, over at the Grau company, I would greatly appreciate it. I sent an email to Grau, to see if they could specifically support my model Canon camcorder, but they have not replied. Without the audio, the video is essentially useless. Do you know if the lack of audio is just a result of it being a test run? Their software restored the video, but there still did not seem to be any audio. I know this because, since submitting my post, I found the Grau company you mention, and tried their free 50%-of-footage test. Do you see anything wrong with my approach? Instead, I plugged the memory card directly into my computer, and copied off the files. ![]() Ii) if it was a useful file, that somehow it was my fault, for not transferring the files from the memory card (and to my computer) through the Canon software. I called the Canon USA-help phone number, but all they tried to do was to convince me that it was Thanks so much for your reply!! You would think, by now, that someone with Canon would have tried to help me.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |